Testimonials

Daniel was very personal and professional. I learned so much more from the way he presented the material. He wasn’t afraid to call us out and be real.

I enjoyed everything: Daniel, the material, the activities.

Everything was fantastic: from the exercises, to the materials, to the instructor, and discussions it created within our team.

The material was well thought out and left room for questions.

This class was spot-on with the job.

The interaction with everyone was my favorite part. Daniel was able to create a safe space for people to share.

Daniel was so much fun to listen to. I appreciated his stories and his understanding of what I do as a dispatcher. He was excellent.

The first impression exercise opened my eyes to how I see people and how they see me.

Daniel did not just read off the Power Point, but instead expanded on the topics through discussion and story-telling.

Daniel was excellent, with a good delivery and way of relating to us.

Daniel was an excellent instructor. The class was eye-opening and excellent.

Daniel was energetic and kept the group’s interest.

Daniel was very informative and open-minded. I didn’t see any negative points to his presentation. Very insightful.

I appreciated Daniel’s wisdom and presentation of material, along with his experience and how he related it to the course.

Daniel presented the course material in a manner that was conducive in keeping the audience’s attention.

My favorite part of the class was how comfortable everyone was with sharing openly.

It was a very positive class. It made me more mindful of my own behavior.

I appreciated Daniel’s positive and enthusiastic approach to delivering this course.

He did a great job. Add more courses/classes with Daniel.

I appreciated all the activities that encouraged discussion.

I would attend another course by Daniel regardless of content.

I appreciate the in-depth experience Daniel brought into the class and listening to his personal experiences.

Best training in 30 years in the business.

My favorite part was the discussion on how to communicate in a more effective way to others (my peers).

My favorite part was the group work in the beginning. It gave everyone a mirror to see what we do daily (judge).

Daniel was very engaging, with good thought exercises identifying where we have bias.

Daniel made the information interesting. He does a great job connecting with the class.

I liked learning more about myself. Daniel is by far one of the best instructors!

Great interaction and demos. It gave me a lot of personal and professional ideas.

I have attended numerous classes over the years and there is nothing better than a professional instructor that does not just read slides and has true experience to share with the class.

It was so interesting, I didn’t even realize how fast time went. Halfway through, Daniel checked in with everybody to ask what we were gathering from the course.

The class was very informative and I was impressed with Daniel’s knowledge and experience.

Everything flowed smoothly.

Daniel asked for a lot of feedback and made people feel comfortable.

Daniel was very personable and makes you feel comfortable.

The class flowed very well and kept me engaged. Time flew by.

My favorite part was class interaction/participation. Daniel had many personal experiences that tied into the topic.

I liked that Daniel brought attention to how we are viewed by others with the ‘how do you see me?’ portion of the class.

Daniel did an amazing job teaching this class. I look forward to more of his trainings.

Daniel made the information interesting. He does a great job connecting with the class.

In so many courses the instructor simply talks AT to educate. I walked away with a lot more knowledge from this course because participation was encouraged.

My favorite part was the knowledge, realness, critical thinking, straightforwardness, and alertness. Very informative and kept everyone very interested!

It was a controlled, but free and open dialogue.

The group activities were helpful.

Daniel was outstanding: kept you engaged and involved everyone.

I like being able to put to use new ideas and thoughts.

I liked Daniel’s openness with the group and interactions with my co-workers.

Daniel was able to relate well and gave me a sense of fully understanding what we go through on a day-to-day basis.

I enjoyed the whole day. I’ve trained for over 30 years, and I felt good at end of day.”

Daniel was very in sync with the audience. As a whole, we were able to connect and get what we needed as a team.

Daniel was refreshing, with real talk.

I liked everything–especially the interaction between Daniel and class.

If it is as well-presented as this course, I’d attend them all.

Daniel was great and kept everyone involved. I appreciated the self-reflection and class participation.

My big takeaway was learning how others view me without knowing me.

It was presented well and gave helpful ideas on how to present myself better.

It was very eye-opening and made me have better perspective for the profession and co-workers.

Daniel did a great job presenting the course topics, getting the class involved, and making you self-reflect.

My favorite part of the course was understanding that I am in control of how others perceive me.

Daniel was great and the entire class was presented very well.

This was a very helpful class. Great topics covered for self-reflection. It was thought-provoking about how I handle 911 dispatching, along with how I am with others.

I enjoyed the group discussions. Daniel did a great job allowing students to openly/honestly share but not be in a gripe session.

I appreciated the first exercise of teaching us how we look at and judge people.

The slides were short and sweet, so there was more conversation about the material/content than reading from the slides.

I appreciated Daniel’s knowledge of communications styles and experience dealing with people in a variety of circumstances.