Testimonials

Daniel asked for a lot of feedback and made people feel comfortable.

Daniel did not just read off the Power Point, but instead expanded on the topics through discussion and story-telling.

Daniel was great and the entire class was presented very well.

Daniel was very engaging, with good thought exercises identifying where we have bias.

Daniel was outstanding: kept you engaged and involved everyone.

My favorite part of the class was how comfortable everyone was with sharing openly.

I enjoyed the whole day. I’ve trained for over 30 years, and I felt good at end of day.”

Daniel was great and kept everyone involved. I appreciated the self-reflection and class participation.

Daniel was so much fun to listen to. I appreciated his stories and his understanding of what I do as a dispatcher. He was excellent.

My favorite part of the course was understanding that I am in control of how others perceive me.

My favorite part was the group work in the beginning. It gave everyone a mirror to see what we do daily (judge).

If it is as well-presented as this course, I’d attend them all.

My big takeaway was learning how others view me without knowing me.

It was a very positive class. It made me more mindful of my own behavior.

Great interaction and demos. It gave me a lot of personal and professional ideas.

Daniel was energetic and kept the group’s interest.

Daniel made the information interesting. He does a great job connecting with the class.

Daniel presented the course material in a manner that was conducive in keeping the audience’s attention.

Daniel was very in sync with the audience. As a whole, we were able to connect and get what we needed as a team.

The slides were short and sweet, so there was more conversation about the material/content than reading from the slides.

He did a great job. Add more courses/classes with Daniel.

I liked everything–especially the interaction between Daniel and class.

I enjoyed the group discussions. Daniel did a great job allowing students to openly/honestly share but not be in a gripe session.

I enjoyed everything: Daniel, the material, the activities.

In so many courses the instructor simply talks AT to educate. I walked away with a lot more knowledge from this course because participation was encouraged.

Daniel did a great job presenting the course topics, getting the class involved, and making you self-reflect.

I liked learning more about myself. Daniel is by far one of the best instructors!

Everything flowed smoothly.

I appreciate the in-depth experience Daniel brought into the class and listening to his personal experiences.

It was very eye-opening and made me have better perspective for the profession and co-workers.

The group activities were helpful.

The interaction with everyone was my favorite part. Daniel was able to create a safe space for people to share.

I appreciated Daniel’s wisdom and presentation of material, along with his experience and how he related it to the course.

Daniel was very personal and professional. I learned so much more from the way he presented the material. He wasn’t afraid to call us out and be real.

The class flowed very well and kept me engaged. Time flew by.

I appreciated the first exercise of teaching us how we look at and judge people.

Daniel was very informative and open-minded. I didn’t see any negative points to his presentation. Very insightful.

The first impression exercise opened my eyes to how I see people and how they see me.

My favorite part was the discussion on how to communicate in a more effective way to others (my peers).

The material was well thought out and left room for questions.

Best training in 30 years in the business.

I appreciated Daniel’s knowledge of communications styles and experience dealing with people in a variety of circumstances.

This class was spot-on with the job.

Daniel made the information interesting. He does a great job connecting with the class.

Daniel did an amazing job teaching this class. I look forward to more of his trainings.

This was a very helpful class. Great topics covered for self-reflection. It was thought-provoking about how I handle 911 dispatching, along with how I am with others.

I liked Daniel’s openness with the group and interactions with my co-workers.

Everything was fantastic: from the exercises, to the materials, to the instructor, and discussions it created within our team.

It was a controlled, but free and open dialogue.

My favorite part was class interaction/participation. Daniel had many personal experiences that tied into the topic.

It was presented well and gave helpful ideas on how to present myself better.

I have attended numerous classes over the years and there is nothing better than a professional instructor that does not just read slides and has true experience to share with the class.

Daniel was an excellent instructor. The class was eye-opening and excellent.

Daniel was excellent, with a good delivery and way of relating to us.

I liked that Daniel brought attention to how we are viewed by others with the ‘how do you see me?’ portion of the class.

Daniel was able to relate well and gave me a sense of fully understanding what we go through on a day-to-day basis.

Daniel was very personable and makes you feel comfortable.

The class was very informative and I was impressed with Daniel’s knowledge and experience.

It was so interesting, I didn’t even realize how fast time went. Halfway through, Daniel checked in with everybody to ask what we were gathering from the course.

I appreciated all the activities that encouraged discussion.

I appreciated Daniel’s positive and enthusiastic approach to delivering this course.

I would attend another course by Daniel regardless of content.

Daniel was refreshing, with real talk.

My favorite part was the knowledge, realness, critical thinking, straightforwardness, and alertness. Very informative and kept everyone very interested!

I like being able to put to use new ideas and thoughts.